Before you open, the questions everyone asks
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Before You Open
Do I need to know WordPress or how to code?
No. The system and our team handle the site build, component setup and payment integration. Once live, you edit text, swap images and list products from the dashboard, much like running a blog. The Guided Setup plan also includes hands-on training by an engineer (2 sessions of 2 hours) and LINE support for how-to questions.
How is this different from a store platform?
A store on a platform belongs to the platform, which sets the rules and the commission. VIBEDESIGN builds your own WordPress site: no commission, your data and domain are yours, and after 12 months you can migrate the whole site. Setting up is as easy as on a platform: AI auto-layout, and we connect payments and shipping for you.
How soon can I start selling?
Once your brand details and products are in, AI auto-layout, domain binding and SSL take about ten minutes. Payment gateway approval depends on the provider's review, usually a few business days; you can set up products and pages while you wait.
Can I use my own domain?
Yes. Every plan supports a custom domain, and we help with DNS setup for free. A domain you bring stays yours.
I already have a site or a store on another platform. Can I move it over?
Yes. The Guided Setup plan includes free product migration via an import file, AI crawler or API; on the Quick Start plan you can import products yourself with a CSV.
Features
Can I change the layout after choosing one?
Yes. Use "Full-page design import" to replace a whole page layout, or "Component design import" to swap just one section. Products and orders are not affected.
Is there a limit on products or posts?
No. Quick Start comes with 10 GB and Guided Setup with 30 GB of NVMe storage, with unlimited products and posts. Built-in WebP conversion and compression mean even tens of thousands of products usually fit.
Can I run a one-page group buy or ad landing page?
Yes. Place a hidden product on any page with a shortcode, and everything from browsing to checkout happens on that one page. Each one-page store has its own products, prices, stock and PV, UV and conversion-rate stats.
Is there an affiliate system?
Yes, YS CART AFFILIATE is built in. Affiliates get their own links and discount codes, with multi-tier commissions, referral trees and click-to-sale tracking. Payout thresholds and approvals are handled in the dashboard.
How do I add more languages?
Add the multilingual system for a one-off NT$2,999 setup fee, with AI translation and publishing included.
What does "MCP connection, no limits on design" mean?
We provide an open MCP connection, so any MCP-capable AI tool can connect directly to your site's design pages and components and adjust layout and content through conversation. There is no limit on design rounds or page count.
Payments & Shipping
Do I apply for payment gateways myself? What are the rates?
You can leave the application to us, and applying costs nothing. PayNow partner rates: 1.9% when monthly volume is NT$1 million or more, 2.0% below that, and 2.3% for 3-installment payments; other fees are as published on PayNow's website. PayUni and SHOPLINE Payments also come with preferential partner rates and no annual fee.
Does VIBEDESIGN take a commission?
No. The only cost is your plan's monthly or annual fee. Transaction fees are deducted by the payment provider at payout, and we charge no application fee or commission on top.
Which payment methods are supported?
Credit cards (including tokenized card-on-file one-click checkout and installments), LINE Pay, JKOPAY, PChomePay, ATM virtual accounts, convenience-store payment codes and cash on delivery, depending on the gateway you sign up with.
Can I offer convenience-store pickup and frozen delivery?
Yes. 7-ELEVEN, FamilyMart and Hi-Life pickup (C2C and B2C), with frozen pickup at 7-ELEVEN and FamilyMart; T‑cat (Yamato) home delivery for ambient, chilled and frozen goods. Ambient, chilled and frozen items are charged as separate shipping groups, each with its own free-shipping threshold.
Hosting & Security
Where are the servers?
In an ISO-certified data center in Taiwan, operated by Chief Telecom. Not cheap third-party shared hosting or a VPS, but genuinely independent, professional-grade infrastructure.
Who is responsible for site security?
We are. The core is a secure, stable WordPress release, with real-time monitoring and automated management controls that close vulnerabilities the moment they appear. Core and component updates are tested before they go live, and daily backups mean we can restore if anything goes wrong. For extra security, you can add premium CDN acceleration and WAF protection.
Can the servers handle heavy traffic or a big campaign?
You get containerized isolation, AMD EPYC processors, enterprise-grade NVMe and a dedicated database-table design; the Guided Setup plan adds more CPU cores. For big campaigns, add CDN and WAF.
Are there backups?
Yes. The database and media files are backed up daily and can be restored if anything goes wrong. After 12 months you can also request a full backup to move the site to another host.
Ownership & Migration
Who owns the site and the data?
You do. Brand assets, product images, copy, products, orders and member data all belong to you, and so does any domain you bring.
How do I take my site with me after a year?
Once your site has been live for 12 months, just ask us. We provide a full WordPress site backup: database, media files, products, orders and member data, ready to move to any host.
Are there any restrictions on migration?
Migration does not include the license for VIBEDESIGN block components, so page layouts built with those blocks will need to be redesigned after migrating; other paid plugin licenses such as YS CART follow each product's terms. Posts, products, orders and member data are not affected.
Why aren't block components included in migration?
Block components are licensed software that VIBEDESIGN continuously develops and maintains. Their cost is included in your plan, and the license ends when you migrate away.
Fees
Should I pay monthly or annually?
Quick Start is NT$1,000/month, or NT$10,000/year, which works out to 2 months free. Both have a 12-month minimum term; if you cancel monthly billing early, the remainder of the 12 months is payable.
What does the Guided Setup plan cost in year two?
NT$30,000 for the first year, then NT$10,000/year from the second year, keeping the 30 GB storage, extra CPU cores and 3 free mailboxes.
How does renewal work?
When the term ends, your plan renews on the same terms, and we'll notify you before the expiry date; to cancel, let us know before then. After cancellation your site data is kept for 30 days so you can download it.
What if none of the plans fit?
Get in touch about a fully custom design plan: multi-site, multilingual, custom components and external system integrations are all on the table.